How often must an agency communicate with applicants about the status of their applications?

The correct answer emphasizes the importance of consistent communication with applicants throughout the application process. Agencies are encouraged to keep applicants informed at multiple stages to enhance transparency and maintain a positive experience. By communicating at least four times, agencies can provide updates on the status of applications, inform applicants of any changes or delays, and ensure that applicants feel engaged and valued throughout the process. This approach helps to manage expectations and reduces uncertainty, which can increase overall satisfaction with the application process.

The frequency of communication is designed to foster better relationships between the agencies and applicants, ensuring that candidates are not left in the dark regarding their application status. Regular updates can also mitigate frustration that may arise from a lack of information, making it more effective for agencies to attract and retain talent.