How many communication touch-points are required to notify an applicant about their application status?

The requirement for communication touch-points in notifying an applicant about their application status is essential for transparency and maintaining engagement throughout the hiring process. In the context of the Delegated Examining Operations Handbook, multiple touch-points ensure that applicants receive comprehensive information regarding their application, potential interview stages, and final outcomes.

Having four touch-points allows for an in-depth approach, meaning that an applicant could receive an initial acknowledgment of their application, updates on the status of their candidacy, notifications regarding any actions (such as moving forward or being declined), and possibly further follow-up regarding next steps or additional resources. This level of communication fosters trust and keeps applicants informed, which is crucial for creating a positive candidate experience.

This extensive interaction not only conveys respect for the applicants' time and effort but also aids in promoting the organization’s reputation as being considerate and professional in its hiring processes.